All roads led to Dan Kitchens
The couple trawled the internet until they found a company that had designed kitchens similar to their tastes.
“We were particularly struck by the reviews that had been posted online,” Jason explains, “on most occasions, a person is motivated to post a review because they are unhappy with a service. We could not find anything but positive reviews. Nonetheless it was still a scary decision to make given the capital outlay.”
During the initial design process, Dan Kitchens provided a concept picture that matched the couple’s tastes and they knew they had found the right company. “We had in our hands a lifelike photo of what we could expect to be delivered,” says Jason, “The similarity between the concept picture and the finished product is astounding.”
Like most people, the couple had unpleasant experiences with builders in the past, however, that was not the case with Dan Kitchens staff. “From Daniel in the design stage, to Greg in the final measure and schedule implementation, to Matt and Mitch installing our kitchen – they all delivered within the timeframe and to the quality they promised,” he informs.
“Dan Kitchens staff and contractors will be there when they say they will but the client needs to facilitate the smooth running of the process. For a small management fee, Dan Kitchens will engage and co-ordinate their tradesman including the electrician, plumber and plasterer” says Jason, “these tradesmen were highly experienced and left the apartment fully functional after they left.”
Jason confesses there was nothing he or his wife would do differently in their kitchen.
“Using experts like Dan Kitchens ensures that you are unlikely to dwell on what you could or should have done in hindsight,” he says, “for example, during installation, we thought the island was too big for the area. This was because it was a big shock to move from such a small kitchen to a feature so commanding in the apartment. After a few days of adjustment, it was clear that Dan Kitchens designed the island’s proportions relative to the rest of the kitchen. Had we been in control, half way through the installation we probably would have panicked and reduced the size of the island. That would have cost money and most importantly, it would have been a big mistake” explains Jason.
“We placed our trust in Dan Kitchens and we could not be happier, Jason reflects, “they are now producing our entertainment cabinets and we entered that process with no angst, just excitement.”